Image Requirements
Terminals
Charity image on ticket 380 wide (length not as important) needs to be single-bit image. This means black and white not greyscale. Thermal printers print black and leave space on the paper where white is required.
Terminal Ticket Image
File type: BMP
380px wide
(1-bit bmp file)
This image prints on the top of the ticket. Black and White only!!!
sample image
New PAX terminals - branded image on terminal (Optional)
File type: PNG (transparent works best rather than solid colour background)
(jpeg file)
Appears on terminal for more professional, personalized look.
(png file)
sample image
Video
Image Requirements for Terminal Graphic
Minimum Online Requirements
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Online Banner Image on Top of Page-Desktop
1920 x 175 pixels (important stuff in the middle unless it is abstract as edges get cutoff)
Color image. If you have a presenting sponsor, or dual logo or special characters you want to blend in here, that has to be in the image, not piecemeal. There is only one banner at the top of the page.
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File Type: PNG, JPEG
(all important stuff needs to be in the middle of the banner)
sample of good desktop banner
1920 x 175px dimension
(avoid banners with stuff on the ends of the banners as edges get cut off)
samples of bad desktop banners
2. Online Banner Image on Top of Page-Mobile
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1100 x 175 pixels (important stuff in middle unless it is abstract as edges get cutoff)
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File Type: PNG, JPEG
(all important stuff needs to be in the middle of the banner)
sample of good mobile banner
1100 x 175px dimension
(avoid banners with stuff on the ends of the banners as edges get cut off)
samples of bad mobile banners
3. Square Charity logo
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This is used on top of shopping cart, footer of shopping cart, and on the ticket itself so bare that in mind as the backgrounds might not all be the same
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File Type: PNG, JPEG (transparent background works best)
sample logo
Optional for Landing Page Layout
Square Charity Image on Customizable Landing page screen
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We require an image of 800 pixels wide; the height can be lower or higher.
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File Type: PNG, JPEG
800px width
sample logo
Image file size can impact the load times of pages in the shopping cart. To make your images more efficient consider optimizing for the web:
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by decreasing the colour palette,
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adhering to the minimum sizes detailed above, and
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favour JPG images.
Videos