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Frequently Asked Questions

Answers to common questions about licensing, eligibility, online sales, and payment processing when using Tap 50:50.

About Tap 50:50 & Compliance

Clarifies Tap 50:50’s role in licensed raffles and how regulatory responsibility is assigned.

 

Does Tap 50:50 make a raffle legal?

No. A raffle is only legal when a valid license is issued by the appropriate provincial gaming regulator. Tap 50:50 provides raffle software but does not authorize or legalize raffles.

 

Does Tap 50:50 apply for the raffle license?

No. The charitable organization must apply for and hold the raffle license directly with the regulator. Tap 50:50 does not submit license applications on behalf of organizations.

 

What role does Tap 50:50 play in a licensed raffle?

Tap 50:50 provides the technology that supports licensed raffles. The charity remains responsible for licensing, compliance, and operation of the raffle.​

 

Is Tap 50:50 approved by gaming regulators?

Provincial regulators license organizations,. They do a background check (both criminal and financial) and registration is generally yearly. The software is gaming lab certified to the provincial standards. Tap 50:50 participated in the writing of the original GLI-31 standards that provinces have adapted across the country.

 

Can Tap 50:50 be used without a raffle license?

No. Ticket sales should not begin until a raffle license has been issued by the appropriate regulator. Some US states do not require a license however.

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Eligibility & Suitability

Explains which organizations may qualify to run raffles and common eligibility limitations.

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Can any nonprofit organization use Tap 50:50?

Not necessarily. Eligibility to run a raffle is determined by provincial gaming regulators and depends on charitable or community benefit, not nonprofit status alone.

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Can sports teams use Tap 50:50 for 50/50 raffles?

In many cases, raffles are operated by a charitable foundation associated with a sports team. Eligibility depends on the organization applying for the license. Community owned teams may qualify.

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Can a for-profit business use Tap 50:50 to run a raffle?

Generally no. For-profit businesses are typically not permitted to run raffles directly under provincial gaming laws. The only exception we’ve found to this is in Alaska. For profits can run a raffle, but the bulk of the money flows to charitable purposes.

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What types of organizations are commonly not eligible for raffles?

Organizations that primarily benefit private individuals, owners, or adult oriented non-profits may not qualify. Regulators assess governance, control, and use of proceeds.

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How can we confirm our eligibility before applying?

Organizations should review provincial gaming policies or contact the regulator directly. Tap 50:50 can explain the process but does not determine eligibility.

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Licensing & Application Process

Outlines how raffle licensing works and when Tap 50:50 becomes involved in the process.

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When should an organization contact Tap 50:50 during the licensing process?

Ideally before the license application to ensure compliance and understand technical requirements. Final setup typically occurs after license approval.

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Are approved Rules of Play required before using Tap 50:50?

Yes. Regulators typically require approved Rules of Play before ticket sales begin. Tap 50:50 configures raffles based on the approved rules.

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Does Tap 50:50 provide ticket mockups for license applications?

Yes. Based on approved Rules of Play, Tap 50:50 can generate ticket mockups required for licensing or regulator review.

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Online Sales & Technology Controls

Covers online ticket sales, jurisdictional limits, and technical safeguards required by regulators.

 

Does Tap 50:50 restrict ticket sales by province?

Tap 50:50 supports controls that help organizations comply with provincial ticket-sale restrictions. Requirements vary by jurisdiction.

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Does Tap 50:50 support geolocation for online raffles?

Yes. Geolocation and related safeguards can be used to help limit ticket sales to approved jurisdictions when required.

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Where is Tap 50:50 raffle data hosted?

Tap 50:50 systems are designed to operate within Canadian jurisdiction. We use Oracle Cloud Hosting as our platform is based on Oracle technologies. .

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Can Tap 50:50 prevent out-of-province ticket purchases?

Reasonable safeguards can be implemented to reduce or prevent out-of-province sales when required. Absolute prevention cannot be guaranteed.

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Payment & Transaction Questions

Explains payment processing, fees, and how raffle funds flow to your organization.

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What payment processor does Tap 50:50 use for online raffles?

Tap 50:50 uses Paysafe as its integrated credit card processing partner. Paysafe supports secure online transactions in regulated environments.

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What are the credit card processing fees when using Tap 50:50?

Online Credit card processing fees are 2.9% plus 30¢ per transaction. Terminal based fees are 2.9% plus 15 cents per transaction. Interac Debit is 25 cents per transaction. These fees are charged by the payment processor and are not retained by Tap 50:50.

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Are credit card processing fees part of Tap 50:50’s platform fees?

No. Credit card processing fees are separate and independent from Tap 50:50’s platform fees. These fees are charged directly by the payment processor.

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How does payment processing work with Tap 50:50?

The charitable organization opens its own merchant account with Paysafe. Tap 50:50 does not have access to raffle funds. Credit and debit card transactions flow directly into the organization’s merchant account and are then deposited into its bank account.

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When do we see raffle funds deposited into our bank account?

Paysafe transfers funds daily, with deposits typically made three days in arrears after the transaction is processed.

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